Career Update:
Split Systems IT Support is Growing. We are looking for talented and motivated individuals who are ready to help us provide world class support and industry-leading solutions to our valued clients. Our support team is made up of highly motivated and talented support staff who have technical degrees, certifications and a strong will to solve the toughest of IT challenges presented to them.
Help Desk Analyst | Network Support Technician
The ideal candidate will have a solid background in networking technologies, concepts, and protocols. A willingness to acquire and maintain knowledge of the latest standards, products, and practices relating to the IT field while providing professional and prompt service. Customer services skills must be top notch to be able to maintain SPLIT SYSTEMS Standards.
3-4 years of IT work experience and technical training or certification equivalent
Onsite and remote support of clients technical needs. Administration and monitoring of client servers, workstations, applications and related networking components, a good understanding of PC troubleshooting is required as well. Candidate must have a car to commute to client sites.
* PC component installation, configuration, and troubleshooting \ Virus Removal
* Microsoft Windows Server and Client operating systems
* Help Desk support and knowledge of Microsoft Windows, MAC OS, Linux, Android
* Solid understanding of LAN/WAN topology, network protocols switches, and firewalls